Let’s try to fix your account issues.
Issues related to logging in, out, or about multiple devices.
Xend Offline allows you to carry out Xend transactions without internet.
Issues related to payments or withdrawals.
There are 3 major Xend operations you can carry out offline.
To make an offline transfer, send the following to 08142428445:
Transfer PhoneNumber/XendCode Amount
i.e Transfer 081333334444 2000
Offline transactions have a daily limit of ₦2000
Use this code for transaction verification. Send the following to 08142428445:
i.e Verify GG28087FF
Use this code to check balance. Send the following to 08142428445:
i.e Balance 123456
Click on forgot pin and answer security questions correctly to change your password.
Select Pay on the User dashboard. Fill in the receipient's details, Amount, Pin and Xend it.
Select Withrawal on the Dashboard. Fill out your preferred cashout details and Submit. Please note that the minimum amount for withdrawal is N1000.
Your number may be registered under the DND service. To opt out of the DND (Do Not Disturb) service, text the word "ALLOW" to the short code 2442. To opt-out is free.
First you will need the transaction reference number. You can find it in the text you receive or on the app, check user dashboard and click on history. Copy the transaction ref. Navigate to verify transaction. Paste your transaction reference into the form and click enter.
If the amount doesn't reflect in your Xend Wallet balance after 10 minutes, contact our Help line: 09030009184